Legal

Terms & Conditions

Please read these terms carefully before placing an order or using our website.

Last updated: June 2026

1. About Us

Alpha Health Mix is a product of Alpha Health Foods, a food manufacturer registered under FSSAI Licence No. 22425506000288, located at No. 1/93, Tavalai Pallam, Kulanthai Vinayagar Kottai Po, Alangudi Tk, Pudukkottai Dt., Tamil Nadu – 622301, India.

By accessing this website (www.alphahealthmix.com) or placing an order, you agree to these Terms & Conditions.

2. Product Information

Alpha Health Mix is a traditional health food blend of 45+ grains, millets, legumes, nuts, seeds, and spices. All nutritional values stated on this website are approximate and sourced from product label testing. Actual values may vary slightly by batch.

We do not claim that this product diagnoses, treats, cures, or prevents any disease. The health benefits described are based on the nutritional properties of individual ingredients. Customers with specific medical conditions should consult a qualified healthcare professional before use.

3. Allergen Notice

⚠ Contains tree nuts (Almonds, Cashews, Pistachios, Walnuts) and Peanuts. Manufactured in a facility that handles these allergens. Not suitable for individuals with nut or peanut allergies. Please consult your doctor before consuming if you have any food allergies or intolerances.

4. Ordering

Orders are placed via:

  • WhatsApp: +91 73051 91443
  • Phone call: +91 73051 91443 (Mon–Sat, 9am–7pm IST)
  • Email: alphahealthfoods8595@gmail.com
  • Contact form: www.alphahealthmix.com/contact.html

An order is confirmed only after we acknowledge it in writing (WhatsApp or email). We reserve the right to decline or cancel any order at our discretion, with a full refund if payment has already been received.

5. Pricing & Payment

All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without notice; the price at the time of order confirmation applies to that order.

Payment methods and details will be shared at the time of order confirmation via WhatsApp or phone.

6. Delivery

  • We currently deliver within India. Delivery timelines and charges will be communicated at order confirmation.
  • Delivery timelines are estimates and not guaranteed. Delays due to courier, weather, or force majeure are outside our control.
  • Risk of loss and title pass to you upon dispatch. Please inspect the package upon delivery and report damage within 24 hours.

7. Returns & Refunds

  • We accept returns for products that are damaged, defective, or significantly different from what was ordered.
  • Return requests must be made within 48 hours of delivery with photographic evidence of the issue.
  • Opened or partially consumed products cannot be returned unless they are defective.
  • Approved refunds will be processed within 7–10 business days via the original payment method.
  • To initiate a return, contact us on WhatsApp (+91 73051 91443) or email alphahealthfoods8595@gmail.com.

8. Food Safety & FSSAI Compliance

All products are manufactured in compliance with the Food Safety and Standards Authority of India (FSSAI) regulations under Licence No. 22425506000288. We follow Good Manufacturing Practices (GMP) in production and packaging.

9. Intellectual Property

All content on this website (including text, images, logo, and product photographs) is the property of Alpha Health Foods and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

10. Privacy

We collect personal information (name, phone number, email address) only when you contact us or place an order. This information is used solely to process your order and communicate with you. We do not sell or share your information with third parties for marketing purposes.

Contact form submissions are processed via FormSubmit (formsubmit.co), a third-party service. By submitting the form, you consent to your data being transmitted to this service for delivery to our email.

11. Disclaimer of Warranties

This website and its content are provided "as is" without warranties of any kind. While we make every effort to ensure accuracy, we do not guarantee that product descriptions, nutritional information, or pricing are error-free.

12. Limitation of Liability

Alpha Health Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, beyond the value of the product purchased.

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Pudukkottai, Tamil Nadu.

14. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the website or placing orders after changes constitutes acceptance of the updated terms.

15. Contact

For questions about these Terms & Conditions:

  • Email: alphahealthfoods8595@gmail.com
  • Phone: +91 73051 91443
  • Address: No. 1/93, Tavalai Pallam, Alangudi Tk, Pudukkottai Dt., Tamil Nadu – 622301

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